In Belfast, Ireland, Jacqueline Mason accidentally got on the wrong bus on her way to the care home where her mother lives and could have missed her half-hour visiting slot. She mentioned this to bus driver Alec Bailey, who said it “hit his heart” when Mason broke down in tears at that prospect. Bailey decided to take a detour to get Mason as close to the care home as possible so she would arrive in time; an act that enabled Mason to visit with her mother. Fortuitously, media were on-site covering the story that residents were receiving their first dose of the COVID-19 vaccine. Mason poured her gratitude for Bailey’s kind gesture out to a media correspondent and it made the evening news. “He made my Christmas and he’s made my year, I can’t thank him enough.”

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